Customer Service Specialist - Air Freight Import

2 - 6 years

0 Lacs

Posted:2 months ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Manage Key Accounts Pricing and Vendor Management Negotiation and Securing Business Air Import Shipment Handling Coordinating with Overseas Partners/Vendors for shipment flow. Collaborate with the sales team to develop efficient methods for handling customer queries and/or issues Set customer satisfaction goals Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service,

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