Manage Key Accounts Pricing and Vendor Management Negotiation and Securing Business Air Import Shipment Handling Coordinating with Overseas Partners/Vendors for shipment flow. Collaborate with the sales team to develop efficient methods for handling customer queries and/or issues Set customer satisfaction goals Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service,
As a Training & Content Lead at Thomas Global Logistics Pvt Ltd, you will play a crucial role in developing and delivering training programs, creating industry-relevant content, and maintaining the accuracy and alignment of all content. Located near sector 8, Dwarka- Delhi, this full-time on-site position requires a proactive individual with a passion for training and content creation. Your responsibilities will include training teams, ensuring content accuracy, and aligning content with the organizational goals. You will be the custodian of all content, striving to keep it up to date and relevant to the ever-evolving industry standards. Your expertise in training program delivery, content creation, and content management will be essential in shaping the learning experience for the teams. To excel in this role, you should possess a bachelor's degree in Education, Instructional Design, Communications, or a related field. Additionally, experience in instructional design, adult learning principles, project management, and organizational skills will be beneficial. Proficiency in learning management systems and content authoring tools is required to effectively deliver training programs and create engaging content. Join us at Thomas Global Logistics Pvt Ltd, where we are committed to providing end-to-end logistics solutions with honesty, integrity, and trust. Be part of a team that aims to set the standard of excellence in logistics solutions by offering tailor-made, innovative, and cost-effective services. Embrace the opportunity to become a key player in our mission to be a leading and preferred logistics solutions provider globally.,