Customer Service Sales Assistant

Job Description

Company Description ALACRITY SHIPPING SERVICES (I) PVT LTD, a leading Freight Forwarder based in PAN INDIA, has been providing end-to-end transportation management and freight forwarding solutions for over 11 years. The company focuses on delivering the best possible services globally by investing in resources and implementing innovative solutions to enhance efficiency. With a well-connected network of offices and warehouses, we offer customized and cost-effective logistic solutions to our clients. Role Description This is a full-time on-site Customer Service Sales Assistant role located in Pune. The Customer Service Sales Assistant will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience. Qualifications Customer Support and Customer Service skillsCustomer Satisfaction and Customer Experience skillsPhone EtiquetteExcellent communication and interpersonal skillsAbility to handle customer inquiries and resolve issues effectivelyExperience in a customer service or sales role is a plusBachelor's degree in Business Administration or related field