Customer Service Representative/Associates

Job Description Role Overview: As a Customer Service Representative/Associate at Omiz Solutions in Nashik, you will be responsible for handling customer inquiries, providing effective resolutions, and ensuring a high standard of customer satisfaction. Your main tasks will include offering quality support through various communication channels, maintaining customer relationships, and delivering an exceptional customer experience. Key Responsibilities: - Handle customer inquiries and provide effective resolutions - Ensure a high standard of customer satisfaction - Offer quality support through various communication channels - Maintain customer relationships - Deliver an exceptional customer experience Qualifications Required: - Proficiency in Customer Service, Customer Support, and delivering high-quality Customer Satisfaction - Strong skills in enhancing Customer Experience and managing Customer Relationships - Excellent communication, problem-solving, and interpersonal abilities - Proactive mindset with the capability to work in a fast-paced, on-site environment - Previous experience in customer service roles is an advantage - High school diploma or equivalent; additional certifications in customer relations is a plus - Proficiency in relevant software and systems is preferred Job Description Role Overview: As a Customer Service Representative/Associate at Omiz Solutions in Nashik, you will be responsible for handling customer inquiries, providing effective resolutions, and ensuring a high standard of customer satisfaction. Your main tasks will include offering quality support through various communication channels, maintaining customer relationships, and delivering an exceptional customer experience. Key Responsibilities: - Handle customer inquiries and provide effective resolutions - Ensure a high standard of customer satisfaction - Offer quality support through various communication channels - Maintain customer relationships - Deliver an exceptional customer experience Qualifications Required: - Proficiency in Customer Service, Customer Support, and delivering high-quality Customer Satisfaction - Strong skills in enhancing Customer Experience and managing Customer Relationships - Excellent communication, problem-solving, and interpersonal abilities - Proactive mindset with the capability to work in a fast-paced, on-site environment - Previous experience in customer service roles is an advantage - High school diploma or equivalent; additional certifications in customer relations is a plus - Proficiency in relevant software and systems is preferred