Customer Service Representative - Voice

Role Overview: As a Customer Service Representative, you will be responsible for engaging with customers and addressing their inquiries to ensure their satisfaction with our products. Your primary focus will be on turning customers into loyal supporters of our brand by providing accurate information and excellent service through various communication channels. Key Responsibilities: - Communicate effectively with customers via phone, email, and chat to address their questions and concerns - Provide accurate information about products, pricing, and availability - Collaborate with internal departments to resolve customer issues and ensure satisfaction - Perform data entry tasks on different platforms to maintain accurate records Qualifications Required: - 1 to 3 years of relevant work experience in customer service - Strong phone etiquette and exceptional verbal, written, and interpersonal communication skills - Ability to multitask, stay organized, and prioritize effectively to handle customer inquiries efficiently (Note: No additional details about the company were provided in the job description),