Customer Service Representative - Voice

The ideal candidate for this role is someone who enjoys engaging with people and is proactive in addressing challenges. You will play a crucial role in turning customers into enthusiastic supporters of our products. Your responsibilities will include communicating effectively with customers through various channels such as phone, email, and chat. You will be expected to provide accurate information regarding our products, pricing, and availability. Collaboration with internal departments to ensure customer satisfaction will also be part of your duties. Additionally, performing data entry tasks on different platforms will be required. To excel in this position, you should have between 1 to 3 years of relevant work experience. Strong phone etiquette, as well as exceptional verbal, written, and interpersonal communication skills, are essential. The ability to juggle multiple tasks, stay organized, and prioritize effectively will also be key to your success in this role.,