Customer Service Representative

1 years

1 - 3 Lacs

Posted:17 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a professional and proactive Customer Service Representative to assist clients with their travel-related queries, resolve issues, and ensure a smooth experience throughout their journey. You’ll be a key part of our customer happiness team.

  • Respond to client queries via calls, WhatsApp, and email
  • Share package and booking details clearly
  • Coordinate with internal teams for issue resolution
  • Follow up post-travel for feedback and reviews
  • Handle changes, cancellations, and basic CRM updates
  • Strong communication skills (English & Hindi)
  • Experience in travel/customer service preferred
  • Friendly, patient, and solution-oriented attitude

Job Type: Full-time

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Experience:

  • Customer service: 1 year (Required)

Work Location: In person

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