Customer Service Representative

0 years

0 Lacs

Posted:19 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Contact Details-

Name - Harsha Bulchandani

Contact No. - 8448389791

plus point - if you know Tamil/Telugu/Kannada/Malayalam

(Salary Bracket - 2.5 - 4 LPA)

Roles and Responsibilities:-

Providing complete information about the product to the customer.

Solving all product or service related issues of the customers.

Preparing the Customer Service Guidelines

Keeping a Record of the Customers

Giving the right pitch to the potential customers, so they end up buying the product

or availing the services.

Maintaining and updating the information of the customers regularly.

Providing the best possible solution to the queries of the customers.

Making products and services reports by collecting and analyzing the information

provided by the customers.

What we are looking for in a candidate:-

Should be Confident & Dynamic.

Should have a bent towards Sales.

Excellent interpersonal and listening skills

Good persuasion skill.

Should be efficient in converting customer interest into sales.

Good negotiation skills.

Team Player

Quick learner, creative and achiever.

Passionate about work output

Desired Skills and Experience:-

Fresher or Experience

Ability to communicate effectively Hindi & English language.

Basic computer skills.

What do we offer

Amazing work culture.

6 Day working

Good opportunity for career progression.

Regards,

Harsha

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