Customer Service Representative

Job Overview:

We are hiring Customer Support Executives to handle customer queries through voice support. The ideal candidate should have strong communication skills in both English and Hindi and be comfortable working in a fast-paced environment.

Eligibility Criteria:

• Education: Undergraduate or Graduate (any stream)
• Communication: Good verbal skills in English and Hindi
• Experience: Freshers and experienced candidates are welcome
• Willingness to work in rotational shifts (6 days working)

Key Responsibilities:

• Handle inbound and outbound customer calls
• Understand and resolve customer issues promptly
• Maintain call quality standards and update system logs
• Meet daily performance targets as per process requirements

Additional Information:

• Work Mode: In-office role
• Working Days: 6 days/week | 1 weekly off
• Shift Timing: Rotational (Day shifts)
• Training: Provided after selection

How to Apply:

Submit your updated resume on Indeed. Shortlisted candidates will be contacted for the next steps.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹13,000.00 per month

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Work Location: In person