Customer Service Representative

SHIFT TIMINGS: 10:00 AM – 7:30 PM
MODE: Walk-in Interview
CONTACT PERSON: HR Francis, 7980592819

VENUE:
3rd, 6th, 10th, 11th, 13th Floor,SALT LAKE, Godrej Genesis, Sector V,Bidhannagar, Kolkata, West Bengal 700091

1. Customer Support Executive

Job Summary:
Handle customer queries and provide excellent service to ensure satisfaction.

Key Responsibilities:

• Respond to customer queries via calls, emails, or chat.
• Resolve complaints efficiently and escalate complex issues.
• Maintain records of interactions.
• Support in improving service processes.

Skills & Qualifications:

• Excellent communication and interpersonal skills.
• Problem-solving mindset.
• Basic computer knowledge (MS Office, CRM).
• Prior customer support experience is a plus.

2. Telecaller

Job Summary:
Make outbound calls to potential clients, provide information about products/services, and generate leads.

Key Responsibilities:

• Make calls as per lead lists and update call records.
• Explain products/services and answer queries.
• Generate leads and pass them to sales.
• Achieve daily/weekly call targets.

Skills & Qualifications:

• Clear and confident communication.
• Target-oriented and persuasive.
• Basic computer skills.
• Experience preferred but not mandatory.

3. Junior Advocate

Job Summary:
Assist senior lawyers in legal research, drafting documents, and court preparation.

Key Responsibilities:

• Draft legal notices, pleadings, and documents.
• Conduct research on laws and precedents.
• Assist in preparing cases for court.
• Maintain case files and coordinate with clients.

Skills & Qualifications:

• Law degree (LLB) from a recognized institution.
• Knowledge of legal procedures and documentation.
• Strong research and analytical skills.
• Excellent written and verbal communication.

4. Office Assistant

Job Summary:
Support day-to-day office operations to ensure smooth functioning.

Key Responsibilities:

• Manage calls, emails, and office correspondence.
• Maintain files, records, and office supplies.
• Assist in scheduling meetings and appointments.
• Support staff in administrative tasks.
• Ensure office organization and cleanliness.

Skills & Qualifications:

• Good organizational and multitasking skills.
• Basic computer skills (MS Office, email).
• Friendly and professional attitude.
• Prior office experience is a plus.

Walk-in Interview Details:

• Date: [Insert Date]
• Time: 10:00 AM – 7:30 PM
• Venue: 3rd, 6th, 10th, 11th, 13th Floor, SALT LAKE, Godrej Genesis, Sector V, Bidhannagar, Kolkata, West Bengal 700091
• Contact Person: HR Francis, 7980592819

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,552.06 - ₹15,000.00 per month

Work Location: In person