Customer Service Representative

We are seeking a dedicated and enthusiastic Customer Service Representative. In this role, you will be the voice of our company, providing exceptional service and support to our international clients. If you have a passion for helping others and enjoy working in a fast-paced environment.

Key Responsibilities:

• Handle outbound customer calls with professionalism and courtesy.
• Provide accurate information and support to customers regarding products and services.
• Resolve customer queries and issues efficiently, ensuring a positive customer experience.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve processes and customer satisfaction.
• Stay updated on company policies, product knowledge, and industry trends.

Qualifications:

• Education: Graduate is a must for fresher, For Experienced candidates we can hire undergrad as well.
• Experience: 0 to 4 years of experience in customer service or a related field (BPO experience is a plus).
• Strong verbal communication skills with a clear and neutral accent.
• Ability to work in a fast-paced, high-volume environment.
• Excellent problem-solving skills and a customer-first attitude.

Mode of Work- In office

Shift Timing