Customer Service Representative

Ushta Te

0 - 4 years

3 - 4 Lacs

Mumbai Suburban

Posted:6 months ago| Platform:

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Skills Required

Communication Skills English Customer Service

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dedicated and enthusiastic Customer Service Representative. In this role, you will be the voice of our company, providing exceptional service and support to our international clients. If you have a passion for helping others and enjoy working in a fast-paced environment.

Key Responsibilities:

Handle outbound customer calls with professionalism and courtesy.
Provide accurate information and support to customers regarding products and services.
Resolve customer queries and issues efficiently, ensuring a positive customer experience.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve processes and customer satisfaction.
Stay updated on company policies, product knowledge, and industry trends.

Qualifications:

Education: Graduate is a must for fresher, For Experienced candidates we can hire undergrad as well.
Experience: 0 to 4 years of experience in customer service or a related field (BPO experience is a plus).
Strong verbal communication skills with a clear and neutral accent.
Ability to work in a fast-paced, high-volume environment.
Excellent problem-solving skills and a customer-first attitude.

Mode of Work- In office

Shift Timing

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