Customer Service Representative US shift

Company Description Barrownz Business Management And Consultancy Services Pvt. Ltd. offers a comprehensive range of services including Business Consulting, Growth Planning, Revenue Forecasting, Funding and Fund Raising, Product Marketing, Company Registration, Investing, Social Media Management, Web design and development, Digital Marketing, and Free Legal Consultation. We are dedicated to facilitating business growth and providing tailored solutions to meet our clients' specific needs. Role Description This is a full-time on-site role for a Customer Service Representative, located in Lucknow. The Customer Service Representative will handle customer inquiries, resolve issues, and provide exceptional service to ensure customer satisfaction. Daily tasks include responding to phone calls and emails, managing customer accounts, and maintaining detailed records of customer interactions. The role requires excellent communication skills and the ability to work effectively within a team. Qualifications Experience in Customer Service, Customer Support, and Customer Satisfaction Proficiency in managing Customer Service Representatives and enhancing Customer Experience Strong problem-solving skills and attention to detail Excellent verbal and written communication skills Ability to work in a fast-paced environment High school diploma or equivalent; a bachelor's degree is a plus Previous experience in a customer-facing role is an advantage must have US accent Show more Show less