Customer Service Representative

Job Description

Company Description ThinkWide Digital Health provides diagnostic and laboratory management software to streamline workflows in laboratories and diagnostic centers, focusing on digital healthcare solutions. Role Description This is a full-time on-site Customer Service Representative role located in Kolkata. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong communication and interpersonal skills Problem-solving and conflict resolution abilities Ability to work in a fast-paced environment Previous experience in customer service roles Bachelor's degree in a relevant field is a plus knowledge in Healthcare (Hospital/Diagnostic) Job Location Kolkata Show more Show less