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Customer Service Representative

Customer Service Representative

Talent Glider

0 years

1 Lacs

vijay nagar indore madhya pradesh

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

customer service administrative experience bachelor's degree in-person office experience

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Bench Sales & Recruitment

Market OPT/CPT, H1B, H4 EAD, and Green Card consultants to direct clients and preferred vendors.
Build and maintain strong relationships with vendors, implementation partners, and end clients.
Negotiate rates, close placement deals, and track consultant interviews and offers.
Maintain an updated database of available consultants and pipeline activity.

Customer Service & Relationship Management

Serve as the first point of contact for clients and vendors, ensuring a positive and professional experience.
Handle inbound queries, resolve concerns quickly, and provide regular status updates on consultant submissions.
Communicate feedback from clients and consultants to internal teams to improve service quality.
Maintain detailed records of client interactions and ensure timely follow-ups.

Job Type: Full-time

Pay: ₹13,000.00 - ₹15,000.00 per month

Shift availability:

Night Shift (Required)

Work Location: In person

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