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Customer Service Representative

Customer Service Representative

Kotak Mahindra Bank

0 - 1 years

2 Lacs

thane

Posted:1 day ago| Platform:

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Skills Required

communication skills customer service written communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
Following up on cases and get it closed within defined TAT
Liaise with Department in resolving the cases.

Preferred candidate profile

Has customer centricity (Keeps the Customer First) in all perspective
Has good communication skills (written and verbal)
Graduation is a must

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