Customer Service Representative (Insurance)

Accelera /RoadEx Insurance Group is an insurance agency that provides commercial insurance products to the trucking/transportation industry. We are currently seeking for a CSR/ Account Manager to add to our team to continue our rapid growth. This a full-time ON SITE position with the following schedule Monday-Friday 5:30 Pm to 2:30 Am IST

This is an opportunity to join a passionate, hard-working group in a comfortable environment.

You’ll be operating on the cutting edge of the transportation insurance industry. Our ongoing investment in technology and education ensures that we have the best tools and knowledge to effectively uphold the company’s primary objective of providing the best customer care possible. As a member of the RoadEx Team, you will work with multiple carriers and customers to create an outstanding client care experience.

RESPONSIBILITIES

• Handle daily communications among clients, producers, and underwriters
• Maintain agency system/applications by regularly updating data
• Address customer inquiries regarding their insurance coverages
• Process insurance applications, endorsements, binders, quotes, rating, etc.
• Bring accounts to market with insurance carriers
• Some claims reporting and follow-up between insurance carrier and insured