Customer Service Representative | Healthcare Executive

0 years

1 - 2 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for an enthusiastic Telecaller to join our team. The role involves making outbound and receiving inbound calls to reach out to potential customers, explain products/services, handle queries, and generate leads or conversions.

Key Responsibilities

  • Make outbound calls to prospective customers and explain products/services.
  • Handle inbound inquiries, resolve questions, and provide accurate information.
  • Generate leads, set up appointments, and follow up with interested customers.
  • Maintain and update customer databases/CRM with accurate information.
  • Meet daily/weekly call targets and contribute to team goals.
  • Build positive relationships with customers and ensure a high level of satisfaction.

Qualifications & Skills

  • Minimum 12th pass; Bachelor’s degree preferred.
  • Prior experience in telecalling, telesales, or customer service is an advantage.
  • Excellent verbal communication skills in [insert required languages].
  • Ability to persuade, negotiate, and handle objections professionally.
  • Basic computer knowledge and familiarity with CRM tools.

Preferred Attributes

  • Positive attitude with a customer-first approach.
  • Goal-oriented, self-motivated, and able to work under pressure.
  • Good listening skills and empathy in conversations.

Work Timing

  • Mon - Sat ; 9.30am to 6.30pm

Work Location

  • 103 , Lodha Supremus 1, Wagle Estate Rd 22, Thane West.

Company Name - Watch Your Health.com India Pvt Ltd

www.watchyourhealth.com

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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