Posted:1 hour ago|
Platform:
On-site
Full Time
We are seeking a friendly and empathetic Customer Support Representative to join our team . You will handle customer inquiries, resolve issues, and provide timely support via phone, email, and chat, ensuring a positive experience for our customers.
Responsibilities
- Respond to customer inquiries and issues via multiple channels (phone, email, live chat, social media) in a professional, courteous, and timely manner.
- Listen actively to understand customer needs and concerns; provide accurate information and effective solutions for [products/services].
- Troubleshoot and resolve basic customer issues; escalate complex problems to senior support or relevant teams as needed.
- Guide customers on product usage, features, and troubleshooting steps; offer workarounds or alternatives when necessary.
Job Types: Full-time, Permanent, Fresher
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
Work Location: In person
gekinformation
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