Customer Service Representative (CSR)

Customer Support & Tax Assistant (US Shift) – Remote | Hyderabad

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About Evergreen Tax Filer

Evergreen Tax Filer is a fast-growing U.S.-based tax preparation and support service, helping clients manage their taxes with accuracy, efficiency, and trust. Our mission is simple — “Reliable Tax Services for an Evergreen Future.”

We specialize in providing high-quality virtual tax assistance, documentation handling, and client support for individuals and businesses. Our friendly, knowledgeable support team ensures every client gets efficient and transparent service — every single time.

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Position Overview

We are looking for motivated, English-speaking professionals who can work during U.S. hours (Night Shift IST) and assist our American clients with tax-related queries, documentation, and account support.

This role is ideal for someone who enjoys client communication, values accuracy, and wants to grow with a global company.

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Job Type:

Remote (Work from Home)

Weekly In-person meetings in Hyderabad

Shift: U.S. Time Zone (Night Shift)

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Responsibilities:

• Handle client calls, chats, and emails in fluent English.
• Assist with tax filing documentation, data entry, and client record updates.
• Coordinate with the U.S. team to ensure smooth tax filing processes.
• Maintain customer data securely (training provided).
• Provide excellent client support and timely responses.

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Requirements:

• Good English communication (spoken & written).
• Comfortable working U.S. shift hours.
• Basic computer skills (MS Office, Google Drive, etc.).
• Prior customer service or accounting experience preferred (not mandatory).
• Must be based in Hyderabad or nearby (for weekly meet-ups).

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Salary & Benefits:

Salary: ₹15,000 – ₹20,000 per month (based on experience)

yearly Bonuses for performance

2 Days Off per Month

Monday to Saturday (9Pm-6Am)

Training and Growth Opportunities

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Why Join Us?

Work with an international tax firm growing rapidly.

Build communication and tax industry experience.

Performance-based bonuses and promotions.

Flexible remote work with supportive management.

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How to Apply:

Send your resume to info@evergreentaxfiler.com

Contact: +1 (945) 250-6125

Website: www.evergreentaxfiler.com

Job Types: Fresher, Contractual / Temporary
Contract length: 12 months

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid time off
• Work from home

Work Location: Remote