0 - 3 years
0 - 3 Lacs
Posted:2 weeks ago|
Platform:
On-site
Full Time
Role Responsibilities: Resolve customer queries and complaints through calls and chat Explain health plans, insurance coverage, and services clearly Maintain professionalism and empathy in all customer interactions Utilize medical knowledge to assist customers effectively Key Deliverables: Achieve timely and accurate resolution of healthcare-related queries Maintain updated records of customer interactions and issues Support seamless communication across voice and chat channels Ensure compliance with healthcare service and insurance guidelines
Linchpin Technologies
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Information Technology and Services
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