Customer Service Professional

2 - 7 years

4 - 9 Lacs

Posted:1 week ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service

Full-Time 2-5 years experience
  • No of Vacancies: 02
  • Experience: Minimum 2+ Years
  • Job Location: Nagpur
  • Qualification: Any Graduate
  • Salary: Best in industry

Roles & Responsibilities:

  • Providing help and advice to customers using your organizations products or services.
  • Responsible for handling back office processes.
  • Communicating courteously with customers by telephone, email or Chat.
  • Investigating and solving customers problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
  • Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill.
  • Issuing refunds or compensation to customers.
  • Keeping accurate records of discussions or correspondence with customer.
  • And other duties as defined.

Skills Required:

  • Excellent communication skills in English.
  • Working experience in BPO/KPO/ Call center would be preferred.
  • Must have strong problem solving skills.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You