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Customer Service Officer

Customer Service Officer

Policybazaar.com

0 - 4 years

0 Lacs

haryana

Posted:1 day ago| Platform: Shine logo

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Skills Required

customer service excellent communication negotiating salesoriented team player quick learner goaldriven

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Executive at PolicyBazaar in Gurgaon, your role will involve the following responsibilities: - Provide complete information about our products to customers - Resolve customer queries related to products and services - Develop and maintain Customer Service Guidelines - Keep accurate records of customer interactions - Pitch products effectively to potential customers, driving conversions - Prepare reports by analyzing customer feedback and interactions - Ensure customer information is regularly updated - Offer the best possible solutions to customer queries We are looking for individuals who possess the following qualities: - Confident, dynamic, and enthusiastic personality - Sales-oriented with strong persuasion skills - Excellent communication skills in both Hindi and English - Good at negotiating and converting customer interest into sales - Team player with a positive attitude - Quick learner, creative, and goal-driven - Passionate about achieving targets Desired Qualifications: - SSC or higher education - Open to freshers or candidates with experience - Basic computer skills PolicyBazaar offers a range of benefits, including: - Amazing work culture - Day Shift (6 working days + 1 roster off) - Unlimited Incentives - Career Progression Opportunities - GMC (Group Medical Coverage) - Gratuity as per applicable laws (over and above CTC) If you are interested in this position, please reach out to Sanskriti at 8130206993 or email your CV to sanskritikumari@policybazaar.com.,

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Customer Service Officer