Customer Service Manager

As a Customer Service Manager with 5-10 years of experience in a freight forwarding company, you will be responsible for handling import/export shipments to and from India. Your key responsibilities will include: - Managing customer service operations efficiently - Ensuring timely and accurate processing of shipments - Resolving customer queries and issues effectively - Coordinating with internal teams and external partners - Implementing process improvements to enhance customer satisfaction To qualify for this role, you should have: - Minimum 5-10 years of experience as a Customer Service Manager in a freight forwarding company - Strong knowledge of import/export procedures, regulations, and documentation - Excellent communication and interpersonal skills - Ability to work under pressure and meet deadlines If you meet the above requirements and are passionate about providing excellent customer service in the logistics industry, we encourage you to apply for this exciting opportunity.,