Posted:1 month ago|
Platform:
On-site
Full Time
Job Title: Customer Service - Import Export
Location: Noida Sector-63
Qualification: Graduate or MBA preferred
Experience: 2 to 5 Years
Salary: Upto 30k
Shift Timing: 9:30 to 6:30 pm
Week Off: Sunday
Industry: Freight forwarding & Logistics
Key Skills Required
* Excellent written and verbal communication skills
* Excellent customer service and interpersonal skills
* Computer skills – MS office, Excel & PP
Roles & Responsibilities
* Handle post-nomination Air & Sea shipments.
* Coordinate daily with overseas agents, customers, and CHA via calls/emails.
* Track shipments, share feedback, and update customers until delivery.
* Resolve customer queries and follow up for new bookings.
* Manage import documentation, manifestation, CFS movement, and DO issuance.
* Share invoice details with accounts for timely billing.
* Maintain and update internal DSR regularly.
* Coordinate with Operations for imports, exports, clearance, and transportation.
* Ensure smooth and efficient service to clients.
HR Ashi Chauhan
Phone: 8076094228
Mail id- recruiter4@koelhireright.com
Koel Hireright
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