Posted:2 days ago|
Platform:
On-site
Full Time
*Job Title:* Customer Service - Import Export
*Location:* Noida Sector-63
*Qualification:* Graduate or MBA preferred
*Experience:* 2 to 5 Years
*Salary:* upto 30k
*Shift Timing:* 9:30 to 6:30 pm
*Week Off:* Sunday
*Industry:* Freight forwarding & Logistics
*Gender Preference:* Both (preferred female)
*Key Skills Required*
* Excellent written and verbal communication skills
* Excellent customer service and interpersonal skills
* Computer skills – MS office, Excel & PP
*Roles & Responsibilities*
* Handle post-nomination Air & Sea shipments.
* Coordinate daily with overseas agents, customers, and CHA via calls/emails.
* Track shipments, share feedback, and update customers until delivery.
* Resolve customer queries and follow up for new bookings.
* Manage import documentation, manifestation, CFS movement, and DO issuance.
* Share invoice details with accounts for timely billing.
* Maintain and update internal DSR regularly.
* Coordinate with Operations for imports, exports, clearance, and transportation.
* Ensure smooth and efficient service to clients.
*HR Ashi chauhan*
*Phone:* 8076094228
*Mail id- [email protected]*
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
Koel Hireright
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noida, uttar pradesh
3.0 - 3.6 Lacs P.A.
