Customer Service- Freight Forwarding

As a Customer Service - Freight Forwarding professional at Sagar Samrat Seaways, you will play a vital role in ensuring the smooth and efficient transportation of freight. We are a leading multi-surface logistics service provider based in India, committed to delivering innovative solutions and enhancing supply chains globally. With a focus on seamless service to the EXIM community, we are expanding our network in new markets while upholding our values of environmental sensitivity, transparent pricing, and real-time tracking. Located in Bodakdev, Ahmedabad, this full-time on-site position requires a dedicated individual with a background in Customer Service, Export, and Forwarding. Your responsibilities will include overseeing daily customer service operations, managing communication with clients, coordinating freight movements, and resolving service issues promptly. Collaboration with various departments will be essential to optimize service delivery and ensure high customer satisfaction levels. The ideal candidate should possess knowledge of Freight Forwarding and Freight Transportation, along with strong communication and interpersonal skills. The ability to thrive in a fast-paced environment, attention to detail, and excellent problem-solving abilities are key attributes for success in this role. A Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field is preferred. If you have a passion for customer service and logistics, and meet the qualifications mentioned above, we invite you to share your updated CV with us at 9099965395 or via email at hr@sagar-samrat.com. Join our team at Sagar Samrat Seaways and be part of our journey to deliver exceptional logistics solutions globally.,