Customer Service Executive

0 - 4 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Call Center Executive at our company, your role involves making calls to existing customers to provide the services they have subscribed to. In addition, you will be responsible for handling calls and providing information to potential customers. Managing the customer database on the system and creating reports on the work done for submission to the reporting manager are also part of your key responsibilities. Key Responsibilities: - Make calls to existing customers to provide subscribed services - Handle calls and provide information to potential customers - Manage customer database on the system - Create reports on the work done and submit them to the reporting manager Qualification & Skills Required: - Must be a Graduate - Good Communication Skills in English & Hindi - Ability to deal effectively with customers - Good analytical and problem-solving skills - Working knowledge of computer, MS Office, and Social Media - Freshers are also encouraged to apply In addition to the responsibilities and qualifications mentioned, the company offers the following benefits: - Training provided for the process - Opportunity for career growth to become a team lead/manager with mentoring provided - Performance incentives If there are any additional details about the company in the job description, kindly provide them for a more comprehensive job description. This position is currently open for candidates in Ghaziabad location.,

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