The primary responsibility is to make calls to existing customers to provide the services they have subscribed from company. You will need to handle calls and provide information to potential customers. Additionally, you will be responsible for managing the customer database on the system and creating reports on the work done to submit to the reporting manager. To qualify for this position, you must be a Graduate with good communication skills in English & Hindi. You should have the ability to effectively deal with customers, possess good analytical and problem-solving skills, and have a working knowledge of computers, MS Office, and Social Media. Freshers are also welcome to apply for this role. As part of the benefits package, training will be provided to the candidates for the process. There is a good career path available to become a team lead/Manager, and mentoring for the same will be provided. Performance incentives are also offered to the successful candidates. This position is currently open for hiring in Ghaziabad location.,
As a Call Center Executive at our company, your role involves making calls to existing customers to provide the services they have subscribed to. In addition, you will be responsible for handling calls and providing information to potential customers. Managing the customer database on the system and creating reports on the work done for submission to the reporting manager are also part of your key responsibilities. Key Responsibilities: - Make calls to existing customers to provide subscribed services - Handle calls and provide information to potential customers - Manage customer database on the system - Create reports on the work done and submit them to the reporting manager Qualification & Skills Required: - Must be a Graduate - Good Communication Skills in English & Hindi - Ability to deal effectively with customers - Good analytical and problem-solving skills - Working knowledge of computer, MS Office, and Social Media - Freshers are also encouraged to apply In addition to the responsibilities and qualifications mentioned, the company offers the following benefits: - Training provided for the process - Opportunity for career growth to become a team lead/manager with mentoring provided - Performance incentives If there are any additional details about the company in the job description, kindly provide them for a more comprehensive job description. This position is currently open for candidates in Ghaziabad location.,