Customer Service Executive - US outbound

Job Description Customer Relationship Executives are responsible for managing accounts, ensuring clients are satisfied. Manage a portfolio of accounts to achieve long-term success. Develop positive relationships with clients and handle customers' needs. Act as the point of contact and handle customers’ individual needs. Generate new business using existing and potential customer networks. Resolve customer queries and handle their requirements in a timely manner. Supervise account representatives to ensure sales increase. Coordination with client and internal department on call or by mail and resolve queries. Report on the status of accounts and transactions. Follow up with the client regarding payment. Requirements Proven work experience as a Customer Relation Executive Excellent communication and negotiation skills. An ability to deliver projects and answer inquiries on time. Business acumen with a problem-solving attitude. Understanding of MS Office and CRM software Exceptional customer service skills. Strong work ethic. Good sales skills. Job Types: Full-time, Permanent Pay: ₹480,000.00 - ₹552,000.00 per year Schedule: Rotational shift Application Question(s): Are you open for rotational shift? Where are you currently located? What is your salary expectation? When can you start? Experience: International voice process: 1 year (Required) Language: English (Required) Work Location: In person Speak with the employer +91 8097028097