Customer Service Executive - US outbound

As a Customer Relationship Executive, you will be responsible for managing accounts and ensuring client satisfaction by developing positive relationships and addressing their needs. You will act as the main point of contact for clients, utilizing your excellent communication and negotiation skills to handle customer queries and requirements in a timely manner. Your role will involve managing a portfolio of accounts to achieve long-term success, generating new business, and supervising account representatives to ensure sales growth. Additionally, you will be required to coordinate with clients and internal departments via calls or emails to resolve queries, report on account statuses and transactions, and deliver projects and answer inquiries on time. A problem-solving attitude, business acumen, exceptional customer service skills, and proficiency in MS Office and CRM software are essential for this role. Strong work ethic, good sales skills, and the ability to work in a full-time, permanent position with rotational shifts are also required. If you have at least 1 year of experience in an international voice process, possess fluency in English, and are open to working in person, this opportunity might be suitable for you. Please be prepared to discuss your salary expectations, current location, and availability to start when speaking with the employer. Please note that the job type is full-time and permanent with a rotational shift schedule. For further details or to speak with the employer, you can contact +91 8097028097.,