0 years

0 Lacs

Posted:20 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time on-site role for a Customer Service Executive, located in Delhi, India. The Customer Service Executive will handle customer inquiries, provide effective solutions, and ensure a high level of customer satisfaction. Responsibilities include managing customer interactions via various channels, resolving issues promptly, and maintaining accurate records of discussions and transactions. The role also involves identifying and escalating complex issues to higher management when required.

Qualifications

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Interpersonal Skills and Customer Service Management skills
  • Excellent communication and problem-solving skills
  • Proficiency in using customer service software and tools
  • Ability to work effectively in a fast-paced environment
  • Experience in the electronics or consumer goods industry is a plus
  • Bachelor's degree in any discipline or equivalent experience

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