The Allied Outsourcing/The Medsum requires Customer Care Executives for a large US Law Firm. This job requires excellent vocal and written communication skills. Only candidates with experience in an international call center apply. Convent educated candidates preferred. Our Clients are in US, so this is night shift role with 2 consecutive offs in a week. Responsibilities include: 1. Answering Client queries via phone and chat in professional and courteous manner. 2 Ensure case files and documents are organized and readily available for the lawyers. 3. Update case notes with the interactions with the Client. 4. Manage communication with Clients on the progress of a case. 5. Follow up with insurance companies and health care providers for the medical documents. 6. Set up Client information in the CRM software. 7. Flexible to undertake other responsibility that the business may require. 8. Call insurance companies to set up claims. Candidate should be comfortable working in night shift. And have very good written and spoke English communication skills.

The Medsum/The Allied Outsourcing is hiring Customer Care Executives for a large US law firm. This role requires excellent verbal and written communication skills. Only candidates with experience in an international call center should apply. Candidates educated in convent schools are preferred. As our clients are based in the US, this is a night-shift position with two consecutive days off per week. We are looking for serious, hardworking and customer centric candidates, with strong work ethics. The ideal candidate is willing to go above and beyond to ensure client satisfaction and consistently meet productivity and quality targets. Responsibilities: 1. Answer client calls in a professional and courteous manner. 2. Update case notes with details of client interactions. 3. Follow up with insurance companies and healthcare providers to obtain medical documents. 4. Setup new client information in the CRM software. 5. Call insurance companies to set up claims. 6 Be flexible and willing to undertake back office and other responsibilities as required by the business.

The Allied Outsourcing/ The Medsum requires Customer Care Executives for a large US Law Firm. This job requires excellent vocal and written communication skills. Our clients are in US, so this is night shift role with 2 consecutive offs in a week. Responsibilities include: 1. Set up Client information in the CRM software. 2 Call insurance companies to set up claims and get required information. 3. Update case notes with the interactions with the Client. 4. File documents in the Client accounts. 5.Follow up with insurance companies and health care providers for the medical documents. 6. Flexible to undertake other responsibility that the business may require.

About the Role: Join our dynamic team as a Customer Care Executive supporting a prestigious US Law Firm. This is a night shift role (to align with US business hours) with two consecutive days off per week. If you thrive in a fast-paced environment and excel in communication, we want you on our team! Key Responsibilities: - Accurately enter new client details into the database. - Communicate professionally via email and phone with insurance companies to confirm legal representation. - Initiate claims by coordinating with insurance providers. - Organize and file client documents systematically. - Request and follow up on medical records from healthcare providers and insurers. - Adapt to evolving business needs by taking on additional responsibilities as required. What We’re Looking For: - Exceptional verbal and written English communication skills (US client-facing role). - Strong attention to detail and accuracy in data entry and documentation. - Proactive and professional approach in handling client and insurer interactions. - Ability to work night shifts comfortably (US business hours). - Self-motivated professionals with a laser focus on productivity and quality. Why Join Us? - Work with a renowned US law firm and gain valuable experience. - Culture where consistent high performance leads to fast paced growth. - Structured schedule with two consecutive weekly offs for work-life balance. - Opportunity to grow in a supportive and professional environment. If you’re ready to take on this exciting challenge, apply now and be part of our success story! Apply today and let’s achieve excellence together!

About the Role: The Medsum/ The Allied Outsourcing are seeking a Market Research Executive to support our Legal Process Outsourcing (LPO) business by gathering and analyzing data on US-based Personal Injury Law Firms. The role involves extensive online research to collect accurate firm details, decision-maker contacts, and marketing insights from websites, LinkedIn, and other platforms. The candidate must be analytical, detail-oriented, and persistent to ensure high-quality lead generation for our sales team. Key Responsibilities: - Conduct in-depth research on US Personal Injury Law Firms via websites, LinkedIn, Instagram, and other professional platforms. - Accurately extract and verify firm details (size, practice areas, key attorneys, contact information). - Identify potential decision-makers (Partners, Marketing Heads, Senior Attorneys) for outreach. - Maintain a structured database of collected leads with high accuracy. - Analyze firm profiles to identify marketing opportunities for LPO services. - Collaborate with the sales/marketing team to refine lead-generation strategies. - Meet daily/weekly research targets with a focus on quality over quantity. Requirements: - Education: Bachelor’s degree (BBA/MBA preferred). Freshers from prestigious business schools are welcome. - Skills: - Strong analytical and research skills. - Proficiency in LinkedIn Sales Navigator, Google search techniques, and Excel. - Excellent written English for data documentation. - Ability to work independently in a night shift (5:30 PM – 2:30 AM). - Attributes: - Detail-oriented with a focus on accuracy. - Self-motivated, persistent, and able to meet deadlines. - Basic understanding of US legal industry/LPO services is a plus. Perks & Incentives: - Competitive salary + attractive performance-based incentives for successful leads. - Opportunity to work in a fast-growing LPO segment with US clients. - Career growth in market research, sales, or business development. Ideal Candidate: - Based in Thane. - Comfortable with night shift 530 pm to 0230 am shift. - Passionate about research and lead generation. Note: Only shortlisted candidates will be contacted.