Customer Service Executive

• Job Opening: Customer Support Executive (Voice Process) Company: Square Business Services Pvt. Ltd. Location: Begumpet, White house Building, block 3, 6th Floor. Job Type: Full-Time | On-site
  

Experience: Freshers Experienced Candidates WelcomeIndustry: BPO / Customer Service

About The Role

Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join our Voice Process team as Customer Support Executives. This role involves assisting customers via phone, addressing queries, resolving issues, and delivering excellent service that enhances customer satisfaction.If you're passionate about customer service and looking to grow with a reputable organization, wed love to hear from you!

Key Responsibilities

Handle inbound and outbound customer calls in a professional and courteous mannerUnderstand and resolve customer queries efficiently and accuratelyMaintain detailed and updated customer interaction recordsEscalate complex issues to senior team members when requiredMeet daily/weekly targets related to call quality, productivity, and customer satisfaction

Required Skills

Strong verbal communication skills in Hindi and EnglishActive listening and logical problem-solving abilityPatience, empathy, and a customer-first attitudeBasic computer literacy and typing proficiencyTeam player with a positive and adaptable approach

Eligibility Criteria

Qualification: 12th Pass / Graduate (any stream)Age: 18 years and aboveFreshers are encouraged to applyImmediate joiners preferred

Salary Benefits

Take Home Salary: 12,500 per monthProvident Fund (PF) ESIC applicableJob Location:Square Business Services Pvt. Ltd.Begumpet, White House Building, Block 3, 6th Floor.

Interview Process

Walk-in For Interview on 09th October 10th OctoberTimings 10:00 AM - 5:00 PM

Contact Us

Sai VarunAssistant HR Managersaivarun.p@squarebserve.com7207121141Join one of the fastest-growing customer support teams and kickstart your career with SquareBusiness Services Pvt. Ltd!This job is provided by Shine.com