Home
Jobs
IDFC FIRST Bank logo

Customer Service Executive-Retail Asset Inbound

0 years

0 Lacs

Navi Mumbai Maharashtra India

Posted:6 days ago| Platform: Linkedin logo

Apply

Skills Required

service migration drive metrics

Work Mode

On-site

Job Type

Full Time

Job Description

Job Requirements Role/Job Title: Customer Service Executive-Retail Asset Inbound Business: Service Function/ Department: Customer Experience Place of work: Customer Contact Center (Phone Banking unit) Roles & Responsibilities Productivity Maintaining Service Quality Average Handling Time First Contact Resolution Maintaining TAT for all customer requests Channel Migration to alternate channels Secondary Responsibilities Drive all the initiatives in the Customer contact center. Key Success Metrics Productivity, Average handling time, First contact resolution Show more Show less

More Jobs at IDFC FIRST Bank

Relationship Manager-Gold Loan

Niphad, Maharashtra, India

5 - 10 yrs
|

Salary: Not disclosed

Area Collections Manager

Rajkot, Gujarat, India

5 - 10 yrs
|

Salary: Not disclosed

Associate Relationship Manager-LAP

Rajim, Chhattisgarh, India

Experience: Not specified

|

Salary: Not disclosed

Teller

Pune, Maharashtra, India

Experience: Not specified

|

Salary: Not disclosed

Executive Secretary

Mumbai, Maharashtra, India

5 - 10 yrs
|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Service Interview Now
IDFC FIRST Bank
IDFC FIRST Bank
www.idfcfirstbank.com

Banking and Financial Services

Chennai

N/A Employees

2260 Jobs

    Key People

  • V. Vaidyanathan

    Managing Director & CEO

  • Vishal Kothari

    Group Chief Financial Officer

RecommendedJobs for You

IDFC FIRST Bank logo

Customer Service Executive-Retail Asset Inbound

IDFC FIRST Bank

Navi Mumbai, Maharashtra, India

IDFC FIRST Bank logo

Customer Service Executive-Retail Asset Inbound

IDFC FIRST Bank

Navi Mumbai, Maharashtra, India