Customer Service Executive - Personal Loans - Alternate Channel - Pune - Baner - CSE

The role requires you to perform the following tasks under the guidance and direction of your Supervisor or Manager. You will be responsible for identifying potential customers for business with the assistance of your Supervisor or Manager. This includes collecting documents from customers and validating them according to the organization's norms. Your duties will also involve logging cases in the system following standard operating procedures and adhering to the disbursement process. It is essential to meet the Sanction ratio as per the organization's requirements. You will also need to meet customer requirements and cross-sell multiple products under the guidance of your Supervisor or Manager. Additionally, you will collaborate with your Manager or Supervisor to empanel new vendors and build relationships with them. Ensuring compliance with all Audit and RBI regulations will also be part of your responsibilities, with the support of your Manager or Supervisor.,