Customer Service Executive

Job Description

Job Summary: KR Paints, a leading manufacturer of emulsion paints and waterproofing solutions, is looking for a dynamic female candidate to join our team as a Customer Relations Executive . The ideal candidate will be a graduate with excellent communication skills in Malayalam, English, and Tamil , and will play a key role in supporting customer engagement, order coordination, and brand representation. Key Responsibilities: Handle customer inquiries through phone, email, and in-person visits. Provide product information and guidance to customers and dealers. Coordinate with the sales and dispatch teams for order processing and delivery follow-ups. Maintain a good relationship with customers to ensure satisfaction and repeat business. Maintain records of interactions, feedback, and orders. Assist in local marketing campaigns, exhibitions, and client meetings if required. Qualifications: Graduate in any discipline (Bachelor’s degree mandatory). Prior experience in customer service, front office, or sales coordination will be an added advantage. Skills Required: Proficient in Malayalam, English, and Tamil (spoken and written). Strong interpersonal and communication skills. Basic computer knowledge (MS Office, Email). Pleasant personality with a customer-focused attitude. Job Type: Full-time (Female candidates only) Salary: As per industry standards + performance-based incentives How to Apply: Send your resume to [email protected] or contact us at +91 9447405966 Job Type: Full-time Pay: From ₹10,000.00 per month Supplemental Pay: Performance bonus Language: Malayalam (Preferred) Tamil (Preferred) Work Location: In person Speak with the employer +91 9447405966