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Customer Service Executive - International Process

0 - 4 years

0 - 4 Lacs

Mohali Punjab India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

International call handling crm software Email Support Chat support Data Entry

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking Customer Service Executives to join our international process team. The role involves handling customer interactions from international clients via calls, emails, and chats, ensuring high-quality service and timely resolution of queries. Key Responsibilities: Handle inbound and outbound calls from international customers Resolve customer queries and complaints promptly and professionally Maintain detailed records of customer interactions Adhere to service level agreements and company policies Collaborate with cross-functional teams for effective issue resolution Maintain cultural sensitivity and professionalism in all communications Candidate Profile: Excellent English communication skills (verbal and written) Comfortable working in rotational shifts Graduate or Undergraduate candidates eligible Freshers and experienced candidates welcome Immediate joiners preferred

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Linchpin Technologies
Linchpin Technologies
www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

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