Customer Service Executive

Job Description

Job Title: Customer Service Executive / Customer Support Associate (UK Process) Location: Mohali, Punjab Job Type: Full-time Salary: Up to ₹3,60,000 per year Experience: Freshers can also apply Shift: Night (8:30 PM – 5:30 AM) Working Days: 6 days a week during probation 5.5 days a week post-probation Joining: Immediate Job Summary: We are looking for enthusiastic and customer-focused individuals to join our UK-based support team. This role is ideal for freshers with strong communication skills who are eager to start a career in customer service. Key Responsibilities: Handle and respond to emails from central inboxes Attend inbound and make outbound customer calls Adhere to internal and external company policies Maintain system records and update order-related details Coordinate with internal teams to ensure smooth dispatch Communicate professionally with customers and stakeholders Work independently to meet deadlines Manage ad-hoc tasks as assigned Requirements: Excellent English communication (verbal & written) Good problem-solving and analytical skills Basic knowledge of MS Office and Google Workspace Ability to multitask and work under pressure Freshers with strong interpersonal skills are welcome Benefits: Opportunity to work in an international environment Skill development and training provided Competitive salary and growth potential To Apply: Email your updated resume to [email protected] Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Night shift US shift Experience: MS Office Suite & Google Workspace: 1 year (Required) Language: English (Required) Work Location: In person