Customer Service Executive - Fresher

0 years

0 Lacs

Posted:5 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

This is a full-time on-site role for a Customer Service Executive located in Gurugram. The Customer Service Executive will be responsible for handling customer inquiries, providing information about products and services, addressing customer complaints, maintaining customer records, and ensuring customer satisfaction. The role involves managing a high volume of inbound and outbound calls and providing excellent customer service.


Qualifications

  • Excellent communication and interpersonal skills
  • Ability to manage high volume of calls efficiently
  • Strong problem-solving skills and ability to resolve customer issues promptly
  • Proficiency in using customer service software and CRM systems
  • Attention to detail and strong organizational skills
  • Ability to work independently and in a team environment
  • Bachelor's degree or equivalent in any field is preferred
  • Fresh graduates are welcome to apply

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