Customer Service Executive (Female)

Job Description

We are a dynamic real estate advisory and property management company dedicated to providing exceptional service to our clients. As we expand our operations, we are looking for a proactive and communicative individual to join our team as a Customer Service Executive. Key Responsibilities: Handle inbound and outbound client calls, addressing inquiries and providing information on properties. Follow up on leads generated through social media platforms. Schedule property viewings and coordinate with clients. Maintain accurate records of client interactions and transactions. Provide exceptional customer service, ensuring client satisfaction. Desired Skills & Qualifications: Fluency in English, Hindi, and Bengali is mandatory. Excellent communication skills. Strong interpersonal skills with a customer-centric approach. Basic proficiency in MS Office and CRM software. Ability to multitask and work in a fast-paced environment. Prior experience in customer service or real estate is a plus but not required. Why Join Us? Competitive salary with performance incentives. Opportunities for professional growth and development. Supportive and collaborative work environment. Training and mentorship provided. Show more Show less