Posted:1 week ago|
Platform:
On-site
Full Time
This is a great opportunity for individuals looking to start or enhance their career with a well-established MNC. The role is well-suited for candidates who enjoy customer interaction, problem-solving, and working in a structured, professional environment with strong growth prospects.
Handle inbound and outbound voice calls from domestic customers
Address customer queries, concerns, and service-related issues effectively
Communicate product and service details clearly and accurately
Maintain a courteous, professional, and customer-focused approach
Update customer records and call information accurately in internal systems
Achieve defined benchmarks for quality, resolution time, and customer satisfaction
0 to 3 years of experience in BPO, customer support, or voice-based roles
Strong communication skills in both English and Hindi
Comfortable working in rotational day shifts
Basic computer skills with adequate typing ability
Positive attitude with eagerness to learn and grow
PERSONAL NETWORK.
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Experience: Not specified
6e-05 - 8e-05 Lacs P.A.
Experience: Not specified
6e-05 - 8e-05 Lacs P.A.