Customer Service Executive (CSE)

As a Customer Service Executive at Edujam LLP, you will be an integral part of our team, focusing on resolving student queries and generating references through proactive follow-ups to enhance student satisfaction and contribute to business growth. Key Responsibilities: - Respond to student queries promptly via phone and email - Efficiently and professionally resolve academic or technical issues - Generate student references through regular follow-ups and engagement - Maintain detailed and accurate records in CRM or internal systems - Coordinate with internal teams for a seamless student support experience - Maintain a positive, helpful, and empathetic approach in all interactions Qualifications Required: - Graduation in any discipline is mandatory - Strong communication skills in English and Hindi - Basic computer knowledge and familiarity with support or tracking tools - Ability to multitask, prioritize, and manage time effectively - A positive, team-oriented attitude with a mindset for continuous learning Edujam LLP offers: - Fixed monthly salary ranging from 16,000 to 22,000 based on qualifications and interview performance - Unlimited monthly incentives based on your performance - Professional training and mentorship - Supportive and growth-focused work culture - Opportunity to build a long-term career in the EdTech industry Location: You will be based in Rabale, Navi Mumbai, for on-site work. How to Apply: Please send your updated resume to rizan.hredujam@gmail.com to apply for the position of Customer Service Executive at Edujam LLP. If you have any queries, feel free to contact +91 90821 37021. Join us in the EdTech industry and kickstart your career with Edujam LLP as a Customer Service Executive, where you can make a difference in students" lives while advancing your own professional journey.,