0 years
0 Lacs
Posted:2 weeks ago|
Platform:
On-site
Full Time
Overview We are seeking a Customer Service Representative to join our team and provide exceptional service to our diverse customer base. This role requires fluency in both English & Tamil to effectively communicate with our multilingual clientele. Responsibilities Communicate with customers via phone, and chat in a professional and friendly manner Perform data entry tasks accurately and efficiently Analyse customer inquiries to provide appropriate solutions Upsell products or services to customers when opportunities arise Maintain a high level of phone etiquette while assisting customers Qualifications Proficiency in English and Tamil is essential Excellent communication skills to interact effectively with customers Strong data entry skills for accurate record-keeping Ability to analyse customer needs and provide suitable solutions Experience in upselling products or services is advantageous Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Rotational shift Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 16/06/2025
Aurora Beauty Ventures Private Limited
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