•Responsible for Building the business revenue. •Ensure Quality of Service to client •Employee engagement and retention. •Ensuring “SOP” adherence of brand •Leading & handling 15 employees of the store •Stock & Inventory Management Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: Rotational shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Management: 1 year (Preferred) Language: English, Tamil (Preferred) Work Location: In person

Overview We are seeking a Customer Service Representative to join our team and provide exceptional service to our diverse customer base. This role requires fluency in both English & Tamil to effectively communicate with our multilingual clientele. Responsibilities Communicate with customers via phone, and chat in a professional and friendly manner Perform data entry tasks accurately and efficiently Analyse customer inquiries to provide appropriate solutions Upsell products or services to customers when opportunities arise Maintain a high level of phone etiquette while assisting customers Qualifications Proficiency in English and Tamil is essential Excellent communication skills to interact effectively with customers Strong data entry skills for accurate record-keeping Ability to analyse customer needs and provide suitable solutions Experience in upselling products or services is advantageous Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Rotational shift Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 16/06/2025

•Responsible for Building the business revenue. •Ensure Quality of Service to client •Employee engagement and retention. •Ensuring “SOP” adherence of brand •Leading & handling 15 employees of the store •Stock & Inventory Management Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Schedule: Rotational shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: English, Tamil (Preferred) Work Location: In person Expected Start Date: 15/06/2025

As a valued team member, you will be responsible for building the business revenue, ensuring quality service to clients, and promoting employee engagement and retention. Your role will involve leading and handling a team of 15 employees at the store, ensuring adherence to brand standards and SOPs, as well as managing stock and inventory effectively. This is a full-time, permanent position that may require working in rotational shifts. You will have the opportunity to earn performance bonuses based on your contributions to the team's success. The ideal candidate will have a Bachelor's degree and at least 1 year of experience in a similar role, with a focus on management. Proficiency in English and Tamil languages is preferred for effective communication with clients and team members. If you are looking for a dynamic role in a retail environment that values teamwork and customer satisfaction, this opportunity may be the perfect fit for you. Join us at our in-person work location and be part of a dedicated team committed to delivering excellence in service and operations.,