Customer Service Executive

Job Description

Job Description We arehiring Customer Service / Accounts Receivable Executives for its US healthcare process in Andheri (Mumbai) . We’re looking for candidates with excellent English communication skills , who are confident and willing to work in a fixed night shift environment. Key Responsibilities Communicate with US clients regarding billing and receivables. Handle customer service queries over call and email. Maintain accurate documentation of calls and client interactions. Ensure timely follow-up and resolution of client issues. Eligibility Criteria Fresher to 6 months of experience in any customer service or voice process. Must be a Graduate (any stream). Excellent English communication (Verbal & Written) is mandatory. Comfortable with fixed night shift (US timing). Should live within a 25 km radius of Andheri (due to drop facility). Benefits One-way drop facility provided On-the-job training Friendly work environment Career growth opportunities in the healthcare BPO domain Interested Candidates Share Resume on hr2@thementorway.com Job Types: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹20,000.00 per month Schedule: Fixed shift Monday to Friday Night shift US shift Weekend availability Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Location: Mumbai Suburban, Maharashtra (Required) Shift availability: Night Shift (Required) Work Location: In person