Customer Service Executive

0 - 1 years

1 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: Citizen Service Executive

Company: DCG Data-core Systems (India) Pvt. Ltd. (CMMI Level 3)

Location: Salt Lake, Kolkata (Work from Office)

Employment Type: Contractual (1 year)

Responsibilities:

  • Handle inbound calls and assist customers
  • Transfer calls to relevant departments
  • Maintain professional and helpful tone
  • Ensure customer satisfaction

Eligibility:

  • Graduation mandatory (any stream honours)
  • Technical or management backgrounds welcome
  • Fluent in Bengali & Hindi; English is a plus
  • Must work in all shifts (no option to choose shifts)
  • Entire timetable will be finalized by your manager
  • Shift timings may change in case of emergency
  • Shifts:

Morning: 6:30 AM 1:00 PM

Evening: 1:00 PM 9:00 PM

Night: 9:00 PM 6:30 AM

  • Immediate joiners preferred

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