Customer Service Coordinator

As a Service Coordinator, you will be responsible for managing and organizing service operations to ensure the smooth delivery of services. Your role will involve scheduling appointments, coordinating with service providers and clients, maintaining accurate records, and resolving issues to achieve customer satisfaction. Effective communication, efficient administrative management, and identification of process improvement opportunities are key aspects of this role. Key Responsibilities: - Schedule appointments and coordinate with service providers and clients - Maintain accurate records of service operations - Communicate effectively with all stakeholders - Manage administrative activities related to service operations - Identify opportunities for process improvements to enhance service delivery Qualifications Required: - Prior experience in service coordination or related field - Strong communication and organizational skills - Ability to work effectively under pressure - Proficiency in using relevant software applications - Attention to detail and problem-solving abilities The company offers the following benefits: - Health insurance - Leave encashment - Paid sick time - Provident Fund Please note that this is a full-time, permanent position with the work location being in person.,