Customer Service Associate

0 years

2 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview:

We’re hiring Customer Success Associates (Domestic Process) for PhonePe – MX/CX. The role involves handling customer queries, resolving issues, and delivering exceptional service through voice support.
Requirements:  Excellent verbal and written communication in English & Hindi  Graduate (mandatory)  Customer service or telesales experience preferred  Strong interpersonal and problem-solving skills  Comfortable with rotational shifts Responsibilities:  Handle inbound/outbound customer calls  Resolve queries effectively and maintain customer satisfaction  Document call details accurately Benefits:  Salary up to ₹25,000 CTC/month  6-day working | Rotational shifts  1 weekly off | Professional work culture Apply Now – Immediate Joiners Preferred!

Job Type: Full-time

Pay: ₹20,000.00 - ₹23,000.00 per month

Work Location: In person

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