Customer Service Associate

As a Customer Service Representative at MoreTasker, you will be responsible for handling customer queries professionally through emails and online chats. You will need to understand the needs of international customers and respond effectively by providing globally accepted solutions with clarity and empathy. Collaboration with internal teams to ensure customer satisfaction will be a key part of your role. Additionally, you should be prepared to work in rotational shifts, including day and night schedules. Key Responsibilities: - Handle customer queries professionally through emails and online chats - Understand the needs of international customers and respond effectively - Provide globally accepted solutions with clarity and empathy - Collaborate with internal teams to ensure customer satisfaction - Work in rotational shifts (day and night) Requirements: - Demonstrate excellent command of written English - Apply strong comprehension and problem-solving skills - Show interest in travel, history, or exploring new cultures - Adapt to a rotational shift work environment - Display eagerness to learn and grow in a dynamic, multicultural setup About MoreTasker: Established in 2016, MoreTasker started with 10 employees and has grown into a family of over 200. Inspired by the Dutch work culture, we believe in a flat organizational structure without cabins, cubicles, or hierarchical discrimination. We encourage a collaborative work environment where we work, play, and celebrate together. At MoreTasker, we focus on providing high-quality services at a competitive cost, ensuring our clients" business needs are met efficiently and effectively.,