Customer Service Associate in Chennai, Gurgaon, Indore, Kolkata, Jaipur, Bangalore, Mohali, Mumbai

Job Description

Are you a dynamic and enthusiastic individual with excellent English proficiency? Join our team at Artify as a Customer Service Executive and be at the forefront of providing exceptional service to our valued customers. Engage with customers through various channels such as phone, email, and live chat to provide support and assistance. Handle customer inquiries, concerns, and complaints in a professional and timely manner to ensure customer satisfaction. Process orders, returns, and exchanges accurately to maintain efficient operations. Collaborate with internal teams to resolve complex issues and escalate when necessary. Maintain accurate records of customer interactions and transactions for reference and reporting purposes. Stay up-to-date on product knowledge and company policies to provide accurate information to customers. Continuously strive to improve customer service processes and procedures to enhance the overall customer experience. If you have a passion for delivering top-notch customer service and possess strong English speaking skills, we want to hear from you! Join Artify today and be a part of a dynamic team dedicated to providing exceptional service to our customers. About Company: We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. We focus on creating business value through consulting and Agile development. Our products help people to succeed. Show more Show less